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ShutterSweep Customer Support

Direct technical support and assistance from Loopback Logic LLC.

Direct Contact Channels

Technical Inquiries: support@loopbacklogic.com

Telephone Support: (505) 225-8621

Engineering Studio: Loopback Logic LLC (Albuquerque, NM)

Response Target: Within 1 business day.

Frequently Asked Questions

How do I restore an active Pro purchase?
Open ShutterSweep, navigate to Settings in the upper right, and tap Restore Purchases.

Are files deleted permanently right away?
No. When you confirm deletion, items move directly to your device's native system trash / Recently Deleted album, preserving standard recovery windows before permanent removal.

How do I manage or cancel a subscription?
Subscriptions are managed directly through your Apple ID or Google Play account subscription management settings.